Frequently Asked Questions


QUESTIONS ANSWERS
Accident Reports LA County Sheriff's Department
12335 Civic Center Drive, Norwalk
(562) 863-8711
www.lasd.org
Animal Control SEAACA
9777 Seaaca St., Downey
(562) 803-3301 x230
www.seaaca.org
Building Permits
Roofing, Fences, Room Additions
Norwalk City Hall
Building & Safety Division, Rm. 12
(562) 929-5733
Business Complaints Better Business Bureau
(562) 216-9242
www.bbb.org
Birth, Death or Marriage Certificates LA County Registrar-Recorder's Office
12400 E Imperial Hwy., Norwalk
(562) 462-2137
All Services - (800) 201-8999
www.lavote.net
Bus Passes, MTA


Call First; Some offices
do not have all services








Metrolink Trains




MTA Bus Information
Transit Customer Service Center
12650 E. Imperial Highway, Norwalk
(562) 929-5550 Mon-Fri 8:00 a.m. - 5:00 p.m. www.ci.norwalk.ca.us/transportation.asp

SELA Services Corp
12854 Pioneer Bl., Norwalk
(562) 868-2018

Cerritos College Accounts
11110 Alondra Bl., Norwalk
(562) 860-2451 x2271
Mon-Thurs 8:00 a.m. - 4:30 p.m.

Metrolink (only)
(800) 371-LINK
www.metrolinktrains.com

(323) GO-METRO (323) 466-3876
www.mta.net

Cable Television Charter Communications
13300 Whittier Blvd., Whittier
(888) GET-CHARTER (888) 438-2427
www.chartercom.com
Child Support




Office Closest to Norwalk
L A County Child Support Services
Mon. - Fri. 6:30 a.m. - 8 p.m. & Sat 8 a.m. - noon
(800) 901-3212
http://cssd.lacounty.gov

5770 S. Eastern Ave., Commerce
(866) 901-3212
Child Support
To report child abuse
L A County Child Protection Hotline
1933 S. Broadway, Los Angeles, CA 90007
(800) 540-4000 Hotline
http://dcfs.lacounty.gov
Community Gardens
10 x 20 lots / $25 per year
Vegetable or Flower
Congregational Church of Norwalk
12719 Studebaker Rd., Norwalk
(562) 864-0059
Contact: Wil Shandy
Crime/Gangs To Report Graffiti Reports


To Report Anonymously

City of Norwalk Graffiti Removal
L A County Sheriff's Department
(562) 863-8711

(800) 78-CRIME (800) 782-7463

Graffiti Hotline (562) 562-929-5555
Email Request to:
publicservices@norwalkca.gov
Driver's License Department of Motor Vehicles
9520 Artesia Blvd., Bellflower
(800) 777-0133
Appointments: (800) 921-1117
www.dmv.ca.gov
Drug/Criminal Offender Registration Records and ID Bureau
LA County Sheriff's Department
12440 E. Imperial Hwy., 1st Fl., Rm. 120, Norwalk
(562) 345-4441
7:00 a.m. - 5:00 p.m.
Employee Salary Information To view a list of current employee
salaries, click on the below link
Salary Information
Environmental Health
Housing Complaints
12440 E. Imperial Hwy. Rm. 515, Norwalk
(562) 345-6830
8:00 a.m. - 5:00 p.m.
Farmer's Market Farmer's Market Every Tuesday 9:00 a.m.- 1:00 p.m.
Place: Excelsior High Parking Lot
(South side of Alondra, West of Pioneer Blvd).
Dexter Phipps, Manager (562) 921-2321
For additional information call
Norwalk Senior Citizen Center (562) 929-5580
Fictitious Business Name Statements
DBA's
L A County Registrar-Recorder
12400 E. Imperial Hwy., Norwalk
(800) 201-8999 (562) 462-2177
http://www.lavote.net/clerk/Business_Name.cfm
Fingerprinting

Call first, different hours or appointments needed
L A County Sheriff's Department
12335 Civic Center Dr., Norwalk
(562) 863-8711
Records & ID Bureau
12440 Imperial Hwy., 1st Fl., Rm. 120, Norwalk
(562) 345-4441
7:00 a.m. - 5:00 p.m.
www.lasd.org.
Garage/Yard Sales A Yard Sale or Community Yard Sale Permit is required. Permits can be obtained from Norwalk City Hall
Public Safety Department, Room 15
(562) 929-5732
Community Development Department, Room 12
(562) 929-5744
Click Here For Guidelines
Health, Environmental,
Complaints About Restaurants
L A County Dept. of Health Services
Environmental Health
12440 E. Imperial Hwy Rm 519, Norwalk
(562) 345-6800
www.dhs.lacount.info
Health Clinic, Medical Health The nearest County Health facility is located at:
10005 E. Flower St., Bellflower
(562) 804-8111
Home Based Business
Home Occupation Permit
City of Norwalk
Community Development Dept. Rm. 12
(562) 929-5744
Homestead Declaration
Real Estate Records - Copies of,
To Be Recorded or Transferred
L A County Registrar-Recorder's Office
12400 Imperial Hwy., Norwalk
(562) 462-2133, (562) 462-2125, (800) 201-8999
http://www.lavote.net/RECORDER/Document_Recording.cfm
Horse Trail, West of 605 Freeway West of 605 Freeway
L A County Dept. of Parks & Recreation
(213) 738-2972
House Parties

Call for Information
Department of Public Safety Rm. 15
(562) 929-5732
L A County Sheriff's Department
12335 Civic Center Dr., Norwalk
(562) 863-8711
Household Hazardous Waste




Used Oil Disposal
Call (888) 253-2652 for a current list of Free Roundups offered through Los Angeles County or click link www.888CleanLA.com for a list of permanent collection facilities.

Free Curbside Collections available by calling
(800) 264-4930, or take oil to one of the
Certified Collection Centers in Norwalk.
Immigration & NaturalizationServices


Call for Information
300 N. Los Angeles St., Rm. 1001
Los Angeles, CA 90012

National Customer Service Center
(800) 375-5283
http://www.uscis.gov/portal/site/uscis
Jury Duty Southeast Superior Court
12720 Norwalk Blvd., Norwalk
(800) 778-5879
LA County Information Hot Line (213) 974-1234
http://lacounty.info/
Labor Disputes/Problems
Dispute Resolution Program
California Department of Industrial Relations
www.dir.ca.gov

If Norwalk related, call Norwalk Dispute
Resolution Program at (562) 929-5544
Legal Assistance Family Law, Bankruptcy,
Evictions, Social Security
Community Legal Services
11834 E Firestone Blvd., Norwalk
(562) 864-9935, (800) 834-5001
Need to meet low-income requirements
Legal Assistance Southeast Superior Court
Family Law Information Center
12720 Norwalk Blvd., Room 202, Norwalk
(562) 807-7300
Libraries, Public Norwalk Regional Library
12350 Imperial Hwy., Norwalk
(562) 868-0775

Alondra Library
11949 E Alondra Blvd., Norwalk
(562) 868-7771
http://www.colapublib.org
Marriage Licenses,
Certificates, and Ceremonies
LA County Registrar-Recorder's Office
12400 E. Imperial Hwy., Norwalk
(562) 462-2137, (800) 201-8999
www.lavote.com
Mobile Phone App,
"Government 2.0"
Residents can report issues such as potholes, graffiti, broken street lights in real-time using the City's Mobile App
To download a copy, search Dreambox Creations in either iTunes or Google Play.

iTunes

Google Play
Medi-Cal, AFDC, GR Department of Public Social Services
12727 Norwalk Blvd., Norwalk
(8662) 613-3777

Participant Help Line (626) 569-1399
http://dpss.lacounty.gov
Notary, To register as a: L A County Registrar-Recorder's Office
12400 Imperial Hwy., Norwalk
(562) 462-2177, (800) 201-8999
http://www.lavote.net/CLERK/Notary_Public.cfm
Offender Registration, Sexual Norwalk Sheriff's Station
L A County Sheriff's Department
12335 Civic Center Dr., Norwalk
(562) 863-8711
www.lasd.org
Passports U. S.







Call for passport service hours
Los Angeles Passport Agency
Federal Building
11000 Wilshire Bl, Suite 1000
Los Angeles, CA 90024-3615
(877) 487-2778 By Appointment Only
Fax: (202) 663-2654
http://travel.state.gov

Norwalk Main Post Office
14011 Clarkdale Ave., Norwalk
(562) 868-9408
Population, Statistics

109,817 - as of 2010

City Hall, Community Development Dept. Room 12
(562) 929-5744

www.laalmanac.com

Post Office
(800) 275-8777
Norwalk Main Post Office (562) 868-9408
14011 S Clarkdale Mon. - Fri. 7:30 a.m. - 5:00 p.m.
Sat. 7:30 a.m. -3:00 p.m.
Paddison Square Office (800) 275-8777
12415 S Norwalk Blvd. Mon. - Fri. 9:00 a.m. - 5:00 p.m.
http://www.usps.com
Property Taxes
(L A County only)
LA County Tax Assessor
1401 Willow Street
Signal Hill, CA
Mon. - Thurs. 8:00 a.m. - 5:00 p.m.
(562) 256-1701
http://assessor.lacounty.gov
Recycling Questions Contact your trash service provider or
City of Norwalk, Room 3, (562) 929-5915
Rental/Landlord Information Norwalk Dispute Resolution Program
11929 Alondra Blvd., Norwalk
(562) 929-5603
Restaurant, Complaints about L A County Environmental Health Department
12440 E. Imperial Hwy., Rm. 519, Norwalk
(562) 345-6800
http://publichealth.lacounty.gov
Restraining Orders Southeast Superior Court
12720 Norwalk Blvd., Norwalk
(562) 807-7266
http://www.lasuperiorcourt.org/
Section 8 Housing

Norwalk Housing Authority
12700 Norwalk Blvd., Room 11, Norwalk
(562) 929-5588

Housing Authority of the County of Los Angeles
700 W. Main St., Alhambra
(626) 262-4510

List of other Housing Authorities in California
http://www.hud.gov/offices/pih/pha/contacts/states/ca.cfm
Seller's Permit/Resale Number
Sales Tax Registration
State Board of Equalization (562) 466-1694
12440 Imperial Hwy, Ste. 201, 2nd Fl., Norwalk
http://www.boe.ca.gov
Sex Offender, Registration
see also Drug Offender Registration
Register at Sheriff's Station
12335 Civic Center Dr., Norwalk
(562) 863-8711
Shopping Cart Retrieval Call NES staff
Please provide the exact location, including cross streets. Carts are collected within 48 hours in most cases.
(562) 860-0604 or info@nes-sweeping.com
Small Business Administration L A District Office
330 N. Brand, Ste. 1200, Glendale, CA 91203
(818) 552-3210
www.sba.gov
Small Claims Court
Serving Norwalk


Downey Municipal Court
7500 E. Imperial Hwy., Downey
(562) 803-7053
www.courtinfo.ca.gov/courts/trial/smallclaims
LA County Consumer Affairs Services Small Claims Court Advisory Services
Advisors 8:00 a.m. - 4:30 p.m.
(213) 974-9759
http://lacountydca.com
Social Security Social Security Administration
12440 Imperial Hwy. Ste. 170, Norwalk
(866) 331-4279
www.ssa.gov
Temporary Shelter Referrals Referrals available through
Norwalk Social Services Department
11929 Alondra Blvd., Norwalk
(562) 929-5544
Trash Collection Service New residents may call (562) 929-5915 to determine what provider services their area. Current residents should call the company that provides service for questions regarding service or billing.
Consolidated Disposal (800) 299-4898
www.consolidateddisposalservice.com

CR & R (562) 944-4716
www.crrwasteservices.com
Unemployment Employment Development Department
12715 S. Pioneer Blvd., Norwalk
(866) 333-4606
www.edd.ca.gov
Water Service Providers Norwalk Water Company (562) 929-5766
waterbilling@norwalkca.gov

Park Water Company (562) 923-9671
Golden State Water (562) 864-8214

Click here to locate your service provider
WIC Program 18901 Pioneer Blvd., Norwalk
(800) 852-5770
www.fns.usda.gov/wic
Workers Compensation Workers Compensation Appeals Board
(800) 736-7401
Fax: (562) 864-7452
www.dol.gov
Yard/Garage Sales A Yard Sale or Community Yard Sale Permit is required. Permits can be obtained from:
Public Safety Department, Room 15
(562) 929-5732
Community Development Department, Room 12
(562) 929-5744
Call for guidelines
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