Frequently Asked Questions
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| QUESTIONS | ANSWERS |
| Accident Reports | LA County Sheriff's Department 12335 Civic Center Drive, Norwalk (562) 863-8711 www.lasd.org |
| Animal Control | SEAACA 9777 Seaaca St., Downey (562) 803-3301 x230 www.seaaca.org After Hours- LA County Dept. of Animal Care & Control (562) 940-6898 |
| Building Permits Roofing, Fences, Room Additions |
Norwalk City Hall Building & Safety Division, Rm. 12 (562) 929-5733 |
| Business Complaints | Better Business Bureau (562) 216-9242 www.bbb.org |
| Birth, Death or Marriage Certificates | LA County Registrar-Recorder's Office 12400 E Imperial Hwy., Norwalk (562) 462-2137 All Services - (800) 201-8999 www.lavote.net |
| Bus Passes, MTA Call First; Some offices do not have all services Metrolink Trains MTA Bus Information |
Transit Customer Service Center 12650 E. Imperial Highway, Norwalk (562) 929-5550 Mon-Fri 8:00 a.m. - 5:00 p.m. www.ci.norwalk.ca.us/transportation.asp SELA Services Corp 12854 Pioneer Bl., Norwalk (562) 868-2018 Cerritos College Accounts 11110 Alondra Bl., Norwalk (562) 860-2451 x2271 Mon-Thurs 8:00 a.m. - 4:30 p.m. Metrolink (only) (800) 371-LINK www.metrolinktrains.com (800) COMMUTE (800) 266-6883 www.mta.net |
| Cable Television | Charter Communications 13300 Whittier Blvd., Whittier (888) GET-CHARTER (888) 438-2427 www.chartercom.com/gateway.asp |
| Child Support Office Closest to Norwalk |
L A County Family Support Office Mon. - Fri. 6:30 a.m. - 8 p.m. & Sat 8 a.m. - noon (800) 615-8858 www.childsupport.co.la.ca.us 5770 S. Eastern Ave., Commerce (323) 890-9800 |
| Child Support To report child abuse |
L A County Child Abuse Hotline 3075 Wilshire Blvd. 5th flr. L A, CA 90010 (800) 540-4000 Hotline http://childsupport.co.la.ca.us/ |
| Community Gardens 10 x 20 lots / $25 per year Vegetable or Flower |
Congregational Church of Norwalk 12719 Studebaker Rd., Norwalk (562) 864-0059 Contact: Wil Shandy |
| Crime/Gangs To Report Graffiti
Reports To Report Anonymously City of Norwalk Graffiti Removal |
L A County Sheriff's Department (562) 863-8711 (800) 78-CRIME (800) 782-7463 Graffiti Hotline (562) 562-929-5555 Email Request to: publicservices@ci.norwalk.ca.us |
| Driver's License | Department of Motor Vehicles 9520 Artesia Blvd., Bellflower (800) 777-0133 Appointments: (800) 921-1117 www.dmv.ca.gov |
| Drug/Criminal Offender Registration | Records and ID Bureau LA County Sheriff's Department 12440 E. Imperial Hwy., 1st Fl., Rm. 120, Norwalk (562) 345-4441 7:00 a.m. - 5:00 p.m. |
| Employee Salary Information | To view a list of current employee salaries, click on the below link Salary Information |
| Environmental Health Housing Complaints |
12440 E. Imperial Hwy. Rm. 515, Norwalk (562) 345-6830 8:00 a.m. - 5:00 p.m. |
| Farmer's Market | Farmer's Market Every Tuesday 9:00 a.m.- 1:00 p.m. Place: Excelsior High Parking Lot (South side of Alondra, West of Pioneer Blvd). Dexter Phipps, Manager (562) 921-2321 For additional information call Norwalk Senior Citizen Center (562) 929-5580 |
| Fictitious Business Name Statements DBA's |
L A County Registrar-Recorder 12400 E. Imperial Hwy., Norwalk (800) 201-8999 (562) 462-2177 http://www.lavote.net/clerk/Business_Name.cfm |
| Fingerprinting Call first, different hours or appointments needed |
L A County Sheriff's Department 12335 Civic Center Dr., Norwalk (562) 863-8711 Records & ID Bureau 12440 Imperial Hwy., 1st Fl., Rm. 120, Norwalk (562) 345-4441 7:00 a.m. - 5:00 p.m. www.lasd.org. |
| Garage/Yard Sales | A Yard Sale or Community Yard Sale Permit is required. Permits can be obtained from Norwalk City Hall Public Safety Department, Room 15 (562) 929-5732 Community Development Department, Room 12 (562) 929-5744 Click Here For Guidelines |
| Health, Environmental, Complaints About Restaurants |
L A County Dept. of Health Services Environmental Health 12440 E. Imperial Hwy Rm 519, Norwalk (562) 345-6800 www.dhs.lacount.info |
| Health Clinic, Medical Health | The nearest County Health facility is located at: 10005 E. Flower St., Bellflower (562) 804-8111 |
| Home Based Business Home Occupation Permit |
City of Norwalk Community Development Dept. Rm. 12 (562) 929-5744 |
| Homestead Declaration Real Estate Records - Copies of, To Be Recorded or Transferred |
L A County Registrar-Recorder's Office 12400 Imperial Hwy., Norwalk (562) 462-2133, (562) 462-2125, (800) 201-8999 http://www.lavote.net/RECORDER/Document_Recording.cfm |
| Horse Trail, West of 605 Freeway | West of 605 Freeway L A County Dept. of Parks & Recreation (213) 738-2972 |
| House Parties Call for Information |
Department of Public Safety Rm. 15 (562) 929-5732 L A County Sheriff's Department 12335 Civic Center Dr., Norwalk (562) 863-8711 |
| Household Hazardous Waste Used Oil Disposal |
Call (888) 253-2652 for a current list of Free Roundups offered through Los Angeles County or click link www.888CleanLA.com for a list of permanent collection facilities. Free Curbside Collections available by calling (800) 264-4930, or take oil to one of the Certified Collection Centers in Norwalk. |
| Immigration &
NaturalizationServices Call for Information |
300 N. Los Angeles St., Rm. 1001 Los Angeles, CA 90012 National Customer Service Center (800) 375-5283 http://www.uscis.gov/portal/site/uscis |
| Jury Duty | Southeast Superior Court 12720 Norwalk Blvd., Norwalk (800) 778-5879 |
| Juvenile Traffic Court | Southeast Superior Court 12720 Norwalk Blvd., Norwalk (562) 807-7201 www.lasuperiorcourt.org |
| LA County Information Hot Line | (213) 974-1234 http://lacounty.info/ |
| Labor Disputes/Problems Dispute Resolution Program |
California Department of Industrial Relations www.dir.ca.gov If Norwalk related, call Norwalk Dispute Resolution Program at (562) 929-5544 |
| Legal Assistance
Family Law, Bankruptcy, Evictions, Social Security |
Community Legal Services 11834 E Firestone Blvd., Norwalk (562) 864-9935, (800) 834-5001 Need to meet low-income requirements |
| Legal Assistance | Southeast Superior Court Family Law Information Center 12720 Norwalk Blvd., Room 202, Norwalk (562) 807-7300 |
| Libraries, Public | Norwalk Regional Library 12350 Imperial Hwy., Norwalk (562) 868-0775 Alondra Library 11949 E Alondra Blvd., Norwalk (562) 868-7771 http://www.colapublib.org |
| Marriage Licenses, Certificates, and Ceremonies |
LA County Registrar-Recorder's Office 12400 E. Imperial Hwy., Norwalk (562) 462-2137, (800) 201-8999 www.lavote.com |
| Medi-Cal, AFDC, GR | Department of Public Social Services 12727 Norwalk Blvd., Norwalk (562) 807-7640 General information (562) 807-7860 www.lacounty.info |
| Notary, To register as a: | L A County Registrar-Recorder's Office 12400 Imperial Hwy., Norwalk (562) 462-2177, (800) 201-8999 http://www.lavote.net/CLERK/Notary_Public.cfm |
| Offender Registration, Sexual | Norwalk Sheriff's Station L A County Sheriff's Department 12335 Civic Center Dr., Norwalk (562) 863-8711 www.lasd.org |
| Passports U. S. Call for passport service hours |
Los Angeles Passport Agency Federal Building 11000 Wilshire Bl, Suite 1000 Los Angeles, CA 90024-3615 (310) 575-5700 By Appointment Only Fax: (202) 663-2654 http://travel.state.gov Norwalk Main Post Office 14011 Clarkdale Ave., Norwalk (562) 929-2092 |
| Population, Statistics 109,817 - as of 2010 | City Hall, Community Development Dept. Room 12 |
| Post Office (800) 275-8777 |
Norwalk Main Post Office (562) 868-9408 14011 S Clarkdale Mon. - Fri. 7:30 a.m. - 5:00 p.m. Sat. 7:30 a.m. -3:00 p.m. Paddison Square Office (562) 863-8748 12415 S Norwalk Blvd. Mon. - Fri. 9:00 a.m. - 5:00 p.m. http://www.usps.com |
| Property Taxes (L A County only) |
LA County Tax Assessor 1401 Willow Street Signal Hill, CA Mon. - Thurs. 8:00 a.m. - 5:00 p.m. (562) 256-1701 http://www.lacounty.info |
| Recycling Questions | Contact your trash service provider or City of Norwalk, Room 3, (562) 929-5915 |
| Rental/Landlord Information | Norwalk Dispute Resolution Program 11929 Alondra Blvd., Norwalk (562) 929-5603 |
| Restaurant, Complaints about | L A County Environmental Health Department 12440 E. Imperial Hwy., Rm. 519, Norwalk (562) 345-6800 http://www.lacounty.info |
| Restraining Orders | Southeast Superior Court 12720 Norwalk Blvd., Norwalk (562) 807-7266 http://www.lasuperiorcourt.org/ |
| Section 8 Housing |
Norwalk Housing Authority 12035 Firestone Blvd., Norwalk (562) 929-5588 Housing Authority of the County of Los Angeles 12131 Telegraph Rd., Santa Fe Springs (562) 347-4663 List of other Housing Authorities in California http://www.hud.gov/offices/pih/pha/contacts/states/ca.cfm |
| Seller's Permit/Resale Number Sales Tax Registration |
State Board of Equalization (562) 466-1694 12440 Imperial Hwy, Ste. 201, 2nd Fl., Norwalk http://www.boe.ca.gov |
| Sex Offender, Registration see also Drug Offender Registration |
Register at Sheriff's Station 12335 Civic Center Dr., Norwalk (562) 863-8711 |
| Shopping Cart Retrieval | (800) 887-0466 You must give the name of store on cart and location of cart |
| Small Business Administration | L A District Office 330 N. Brand, Ste. 1200, Glendale, CA 91203 (818) 552-3210 www.sba.gov |
| Small Claims Court Serving Norwalk |
Downey Municipal Court 7500 E. Imperial Hwy., Downey (562) 803-7053 www.courtinfo.ca.gov/courts/trial/smallclaims |
| LA County Consumer Affairs Services | Small Claims Court Advisory Services Advisors 8:00 a.m. - 4:30 p.m. (213) 974-9759 www.lacounty.info |
| Social Security | Social Security Administration 12440 Imperial Hwy. Ste. 170, Norwalk (562) 929-6709 (800) 772-1213 www.ssa.gov |
| Temporary Shelter | Rio Hondo Temporary Shelter (562) 863-8805 Norwalk Social Services Department 11929 Alondra Blvd., Norwalk (562) 929-5544 |
| Trash Collection Service | New residents may call (562) 929-5915 to determine what provider services their area. Current residents should call the company that provides service for questions regarding service or billing. Consolidated Disposal (800) 299-4898 www.consolidateddisposalservice.com CR & R (562) 944-4716 www.crrwasteservices.com |
| Unemployment | Employment Development Department 12715 S. Pioneer Blvd., Norwalk (562) 868-3713 www.edd.ca.gov |
| Water Service Providers |
Norwalk Water Company (562) 929-5766 Park Water Company (562) 923-9671 Golden State Water (562) 864-8214 Click here to locate your service provider |
| WIC Program | 18901 Pioneer Blvd., Norwalk (818) 856-6600 www.fns.usda.gov/wic |
| Workers Compensation | Workers Compensation Appeals Board (800) 736-7401 Fax: (562) 864-7452 www.dol.gov |
| Yard/Garage Sales | A Yard Sale or Community Yard Sale Permit is required. Permits can be obtained from: Public Safety Department, Room 15 (562) 929-5732 Community Development Department, Room 12 (562) 929-5744 Call for guidelines |