Public Safety Department

To execute our duties in a manner that will foster trusting relations and gain support in our efforts to protect the safety and welfare of our residents. Maintain order in our community with a clear understanding of respect for human dignity and fairness for all individuals. Be responsive and sensitive to the needs and expectations of all members of our community. We shall honor that responsibility by serving all individuals equitably and free from prejudice.

Since its establishment in March of 1989, the City of Norwalk Department of Public Safety has evolved into a model for cities and law enforcement agencies throughout the country.

The Department of Public Safety was developed in order to establish the concept of community-based law enforcement services and to channel the efforts of community, law enforcement, education, probation, prosecution, courts, and social services towards a common objective. The goal of the City, in developing the Department of Public Safety, was to find effective solutions to neighborhood concerns of crime, vandalism, gang activity, juvenile delinquency, narcotics activity, and the general "quality of life" issues in the Community.

Through a unique and progressive mix of services, inter-agency partnerships, and community support and cooperation, the Department of Public Safety regularly resolves many neighborhood issues before they require a law enforcement response.

The Department provides residents and business owners access to public safety and law enforcement programs and services. Public Safety Officers (PSOs) respond to requests for safety services and information, handle municipal code enforcement, parking enforcement, conduct high-visibility patrols of the City's parks, facilities, neighborhoods, and the commercial and business areas. PSOs also conduct informational outreach to the Community on public safety matters. A comprehensive listing of services available is provided in this web page.

Public Safety Programs
For information on public safety programs, click here.

As an added convenience to Norwalk residents and visitors, the City of Norwalk offers processing of your parking ticket payments online. To make your payment conveniently and securely, simply click on the link and follow the instructions. Parking Ticket Payment Link
You may also pay by phone at (888) 232-9308.

To view a photo of your citation, please click the link below and follow the instructions. This link allows you to review a parking citation along with any applicable photos. Parking Ticket Photo Review

If you would like to adjudicate your citation, please click the link below and follow the instructions.
Administrative Review Request

Megan's Law Megan's Law

Commited to Public Safety In an effort to prevent and reduce crime, the Los Angeles Regional Crime Stoppers program was created by partnering with members of the community, law enforcement, and media in offering anonymity and cash rewards to anyone providing information leading to an arrest, resulting in safer communities.

Crime Stoppers encourages members of the community to assist local law enforcement agencies in the fight against crime by overcoming the two key elements that inhibit community involvement: fear and apathy.

Crime Stoppers uses a three part approach to solving crimes. The first part of the program is to empower the community by providing a safe way to report criminal activity. Secondly, Crime Stoppers partners with all forms of media in the Los Angeles region to inform the community on how to anonymously report crimes. Law Enforcement is the final part of the triangle in which they will follow-up on tips from community members.

To report any criminal activity anonymously, please visite or call 1-800-222-TIPS (8477).


Public Safety Office
12700 Norwalk Blvd., Room 15
Norwalk, CA 90650
(562) 929-5732
Fax : (562) 929-5564

Hours of Operation (Calls for Service):
Monday through Friday
7:00 a.m. to 10:00 p.m.
8:00 a.m. to 10:00 p.m.
9:00 a.m. to 9:00 p.m.

Hours of Operation (Office):
Monday through Friday
7:00 a.m. to 7:00 p.m.
8:00 a.m. to 7:00 p.m.
9:00 a.m. to 7:00 p.m.

Citation Payments (Walk-Ins Only):
Monday through Thursday
8:00 a.m. to 6:00 p.m.
Friday (Closed every other Friday as indicated in Community Event Calendar)
8:00 a.m. to 5:00 p.m.

Firestone Substation - Community Safety Partnership Office
10921 Firestone Blvd.
Norwalk, CA 90650
(562) 929-5685
Fax : (562) 929-5687
Monday through Friday 8:00 a.m. to 6:00 p.m.

For Sheriff's services, you may contact the Norwalk Sheriff's Department. The Norwalk Sheriff's Station is located at 12335 Civic Center Drive in Norwalk. The telephone number is (562) 863-8711. Hours of operation are 24 hours, 365 days a year.

Click here for Sheriff Department's Employment Opportunities

Check out our downloadable brochures/flyers and find out about the following programs and sevices:

Safety Awareness City Ordinances Business
FIT Brochure Business Watch
Child Safety Tips - English Child Safety Tips - Spanish
Yard Sale Guidelines

PDF File - This document is provided as an Adobe Acrobat pdf file. You will need to install the Adobe Acrobat Reader on your computer to view this file. The Adobe Acrobat Reader is available free of charge from Adobe's Web site.