City of Norwalk - Transportation Department Services

Transportation Home \| General Information \| How to Ride \| Transit Schedules \| Dial-A-Ride Services \| Customer Service \| Contact Us \| Holiday Schedule \| Norwalk Fares \| Parking Transportation Department / Norwalk Transit System (NTS)
Customer Service The Customer Service Department is located at 12650 E. Imperial Hwy., Norwalk, just East of Bloomfield, next to the Metrolink Station. Located on the 1st floor, right through the double glass doors. There is visitor parking located in the front of the building. Hours of operation: Monday - Friday 8:00 a.m. - 5:00 p.m. Phone Number: (562) 929-5550 Email: transit@ci.norwalk.ca.us Our friendly and knowledgeable Customer Service Representatives can help you if you are a first time rider or a long-time customer. We offer a full range of services at the customer service lobby: Sales of TAP Cards, MTA bus passes, stickers & tokens Sale of taxi vouchers for Dial-A-Ride users Accept MTA LACTOA disabled I.D. cards (please provide $2.00 fee, picture and medical proof of disability) Local Trip planning Schedules from many transit agencies available Payment is accepted in the form of cash, money order, personal check (with proper I.D.), and transit checks. back to top