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Transportation Department / Norwalk Transit System (NTS)

Dial-A-Ride Services

Norwalk Transit's Dial-A-Ride program is available to senior citizens (60 years and older) and disabled residents of the City of Norwalk. If you are 60 years of age or older, and a resident of Norwalk, you automatically qualify to become a registered rider. If you are disabled, you will need to have your physician fill out the medical portion of the application. We will review your application and let you know your status of eligibility within two weeks.

The Dial-A-Ride (DAR) vans operate on an advanced reservation basis on weekdays and weekends, within the City of Norwalk; and offer taxi voucher service for late night DAR trips within Norwalk.

Taxi Vouchers - Late Night

Norwalk Transit offers taxicab vouchers to registered Dial-A-Ride patrons who have transportation needs during the evening hours. Each coupon has a face value of $7.00 but only cost the fare of a one-way trip on the Dial-A-Ride. Up to four people can ride using just one voucher, but the actual registered rider must be present. Taxicab coupons may be purchased from the NTS Customer Service center. Please note: only the registered rider may purchase the vouchers, no one else may come in their place.

Coupons are valid only within the city of Norwalk and must be used within 30 days of purchase. For more information, please call our Customer Service Department at (562) 929-5550.

Taxicab Service Hours: Monday - Friday
(no weekends)
7:00 p.m. to 10:45 p.m.
Cost of Vouchers: $1.00
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Subregional Taxi Vouchers to Medical Offices
The sub-regional taxi vouchers are for Dial-A-Ride patrons who need to travel to other cities for medical appointments. You are eligible to use these vouchers if you are a current registered rider of the Dial-A-Ride program in either Norwalk or Santa Fe Springs. Reservations may be made on same day basis.

Please call Customer Service at (562) 929-5550 for an updated listing of all approved medical facilities

Hours of Operation - weekdays only
    7:00 a.m. - 7:00 p.m.
Taxi vouchers cost $1.00

Santa Fe Springs residents, please call the City of Santa Fe Springs for taxi voucher cost information, prices may be different than Norwalk Transit. SFS Transportation services (562) 868-0511.

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